Our Waste Bag Collection service provides us with an opportunity to help you dispose of your garden, household or construction waste in an environmentally friendly way. Fill an empty bulk bag within 3 metres of convenient lorry access.
When a waste bag collection is booked we presume that the bag is ready for collection and will arrange to do so within 5 working days. Please do not book collection until waste bag is ready to be collected.
If you are using a bulk bag in which you took delivery of a product make sure it is not torn around the straps and avoid filling it with sharp objects or hot ashes etc. Do not put more than 1 tonne weight in the bag - we cannot be held responsible if the bag splits on loading.
The bags must not be used to dispose of tyres, batteries, oil, pesticides, clinical waste, fridges, freezers, gas bottles, mattresses and anything else that requires special disposal measures. If in doubt please call us for advice.
Please also bear in mind the following:
- The crane used to collect the bag cannot reach more than three metres from the side of the lorry.
- The bag can be lifted over low hedges and fences but not over parked cars.
- Leave the bag clear of walls, overhead wires, fences etc allowing a straightforward lift by the crane. Our driver will do his best. If we have made the journey to collect your bag and we are unable to do so then we will have to charge for a failed collection.
NB: Price is per bag collected
Our own fleet deliver across Kent, Sussex, Surrey and London. Beyond these areas products are shipped via our trusted carrier partners.
We provide home deliveries direct to your door in loose loads, small and bulk bags. In Kent, Sussex, Surrey and London these deliveries are carried out by our Gardenscape fleet of 6 wheeler lorries, these are all equipped with a 2.5m HIAB crane, meaning that bags can be placed within this reach where you need them for your convenience.
Deliveries to addresses in the wider UK are made by pallet carrier and therefore curb side delivery only can be guaranteed.
Whilst drivers are requested to do their best to deliver as close to the property as access allows it is not possible to move pallets over loose or uneven surfaces such as gravel or grass. We therefore recommend you check before ordering. We are not able to carry materials from the delivery point. Access to sites must be on hard roads over which a vehicle can pass without sustaining or causing damage of any kind.
If you need to reschedule your delivery please give at least 24 hours notice.
We also offer a garden and general waste collection service. You can either use your own empty big bags or we can send you bags in the post. Please see our Waste Bag Collection section for more information.
Local deliveries (Kent and Sussex) by our own fleet are included in the costs shown on the product pages.
Deliveries outside this area will include additional charges which will be calculated on the Basket page prior to confirmation and payment.
The majority of the products that we sell can be collected from our depot in Newenden Kent, either loose or in Bulk Bags, for considerable savings. The minimum that can be collected loose is 1/2 tonne or 1/2 cu. m.
Please download the pricelist below.
NOTE - Your vehicle / trailer must be large enough to be able to be loaded without product overflow. It is your responsibility to ensure that your vehicle is not overloaded.
The majority of our products are naturally occurring and many therefore differ in colour and texture from one year to the next. We us trusted suppliers to ensure that the products we sell are of a high quality and we avoid changing suppliers, so we can optimise consistency.
If you are in doubt as to whether you are ordering the correct product, or a similar product to what you have ordered before, please contact us and request a small sample through the post.